Friday, May 27, 2016

FAQ | Rate & Reservation

Rates | Price:
Room Rate: 
General rate is between $115~$140 AUD, please contact us or for better deals, thank you!

Security/damage deposit
We'll charge $150.00 AUD for refundable security/damage deposit when check-in.
(Security/damage deposit will be refunded after finished check-out process & may take 2-3 business days depends on banks system .)


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Making a Reservation:
There're ways to make a reservation (booking)

★Making reservation with us
(for better deal!!)
E-mail: booking@victoriaatredcliffe.com.au
Ph: +61 7 3283  6904

Payment Method:
Full payment by credit card or direct deposit is required to guarantee reservation.

1.Direct Deposit: 
This will take 2-3 business days to finish the transaction, the best way for visitors making reservation 7 days and earlier.
If you choose to pay using Direct Deposit via Internet Banking. Using Internet Banking with your bank you can Direct Deposit, using an Electronic Funds Transfer and the information in the table below.

Account Name: Victoria At Redcliffe
BSB:                  084-004
Account No:      20-279-7142
Bank:                National Australia Bank
Reference:Your full name or last 6 digits of your Phone no.
As soon as your funds are cleared to Impress for Success you will be contacted to verify your booking.
(Or simply send us an email with your record of payment transaction!) 

2.Pay by credit Card:
We accept Credit Card through phone booking system, please contact us (07 3283 6904) to finish the reservation.(note: transaction surcharge)  
We will send you confirmation mail ASAP when payment approval.
Please please do not send your Credit Card information to us through email.

3.Paypal:
We will send you an invoice email, please follow the link to finish the payment. You can simply finish the payment  through Paypal by Credit Card. (note: transaction surcharge)
As soon as your funds are cleared to Impress for Success you will be contacted to verify your booking!

4.Cash Payment: we do not recommend cash payment.

5.EFTPOS & Credit Card on arrival:
If you prefer more security way to finish the payment.(note: transaction surcharge)
 (Please note:Visa, MasterCard only, our system does not support American Express/Amex or Diners, note: transaction surcharge)  



On-line Booking 
1.Agoda:  
Please visit Agoda to check our room types and price...

2.Airbnb:  
Here are the links of our three rooms:


2.Booking.com:  
Will open to public soon!

Note:
1.We'll charge $150.00 AUD for refundable security/damage deposit when you check-in.
(Security/damage deposit will be refunded after finished check-out process & may take 2-3 business days depends on banks system .)

2.Please prepare ID or Passport when checking-in our B&B, thank you very much!!

Victoria At Redcliffe